Since the 1980s, rising out of a quality management program initiated at Motorola, Lean Six Sigma strategies have helped strong organizations improve outcome of critical projects that impact customer satisfaction. High value Six Sigma training delivers the tools to better define, measure, analyze, improve and control processes, with the end goal of reduced errors, less waste and improved customer satisfaction.
PDI offers unique and well-received Lean Six Sigma Green Belt and Black Belt curriculums focused on quality management techniques that help organizations and savvy employees avoid the problems and pitfalls that doom projects to failure.
The current Lean Six Sigma program boosts understanding of the Six Sigma DMAIC
PDI’s programs include studies of suppliers, customers, projects, VOC plans, CTQ trees, KANO models, process maps, operational definitions, and much more. Participants will be able to conduct root cause analysis and apply Excel, Minitab, and other DMAIC tools to solve business problems to improve EBITDA (profit margin) and customer satisfaction.
If you are interested in Lean Six Sigma training programs for your organization, contact Jonathon Fite at firstname.lastname@example.org, or call 817.690.5876.